Georgie Stayches
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I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou
KEYNOTE OVERVIEW
What if you could increase sales, improve customer retention, boost employee productivity and elevate your brand perception, simply by engaging the five senses?

The way we view, experience, remember and recall situations and events, is all impacted by our five senses. What does this mean for businesses? You have five very powerful tool in these senses that you might not even realise.

These senses can increase linger times, impact spending habits, enhance return business, build loyalty and leverage word of mouth referrals.

This keynote reveals how applying sensory design isn’t just about creating pleasant spaces, it’s a proven business strategy and your hidden strength.

It will also decode how sensory triggers shape behaviour and how to apply this knowledge to drive key business metrics.

This keynote delivers actionable insights to:
  • Increase sales by enhancing perceived value through sensory cues
  • Improve customer experience and dwell time using strategic design
  • Boost employee productivity and well-being through sensory optimisation
  • Strengthen brand differentiation in competitive markets

KEY TAKEAWAYS
  • How sight, sound, smell, touch and taste influence perception, memory and spending behaviour
  • What sensory design means for your brand and bottom line
  • Small, science-backed changes that lead to measurable business improvements

WHO SHOULD ATTEND
  • C Suite
  • Customer Experience Managers
  • General Managers
  • Team Leaders
  • Event Managers
  • Sales Managers
  • HR & Workforce Managers
  • Customer Service Managers
  • Marketing Managers

INDUSTRIES
This keynote is suitable for any industry ranging from Allied Services and Healthcare to Construction and Engineering to Retail and Hospitality to Travel and Tourism to Professional Services to Community & Human Services to Sport and Events to Manufacturing – and everything in between.
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PRESENTATION STYLE 

Upbeat, energetic, relatable, and backed by compelling research - plus a few laughs along the way.

ITS ALL IN THE TIMING:
Perfect for an opening keynote, mid-morning energy boost, post-lunch re-engagement or inspiring closing.
Download Keynote Summary

What they say...

Making Sense of Your Guests' Senses' offered a fresh perspective to attendees at AIME’s 2023 Knowledge Program. Georgie shared how tapping into our senses is the ultimate hack for creating social connections and building stronger engagement across events and venues. Her interest in the human experience opens up a conversation rarely touched on in business events."
Asia-Pacific Incentives & Meetings Event
+61 417 467 557
​[email protected]

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  • Home
  • About
  • Topics
    • Beyond The Sale
    • The Human Edge
    • Sensory Design
    • Strategic business planning
    • MC
  • Podcast
  • Reviews
  • For Event Managers
  • Upcoming Events
  • Contact Details