What they say...
Georgie brings a completely new lens and perspective to event planning and delivery! Delving into the power of senses, Georgie's presentation brought together research and data along with real life examples to show just how much sensory experience can impact how someone experiences or perceives an environment. As Event Managers, we are always trying to create not only amazing and memorable experiences but experiences that have a clear purpose and outcome - Georgie has opened my mind to how important the sensory element of events are. Her engaging style makes her presentation a joy to watch and I can't wait to see her present again."
Michelle Yim, National Events Manager
Planning Institute of Australia
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Georgie Stayches is a trusted expert in crafting meaningful Customer Experience (CX) strategies that deepen connections between businesses, brands and their audiences.
With a 30 year career spent studying audiences and customer behaviours, Georgie brings a human lens to CX design, showing how every detail, from sensory cues to the built and natural environment to human interactions, shape how customers interpret, experience and remember moments. Georgie shares real-world strategies to elevate CX, decode human behaviour and build lasting audience loyalty. Her work is dynamic, practical and rooted in decades of hands-on experience, making her a compelling voice for anyone ready to transform how they connect with and engage their customers. As the founder of Fetching Events & Communications, a boutique agency established over 15 years ago, she has helped countless organisations turn their purpose into powerful experiences. Today, Georgie brings her insights to the stage, inspiring audiences with real-world strategies to elevate CX, understand human behaviour and build lasting audience loyalty. Her keynotes are dynamic, practical and rooted in decades of hands-on leadership, making her an invaluable voice for any organisation ready to transform how they connect and engage. Book Georgie Stayches if you want your delegates to:
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Who Georgie has worked for and with
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AwardsLord Mayor's Commendation (City of Melbourne)
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TUNE INTO THE FOLIO
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